Shipping & Returns
Shipping Policy
At CHSI, Caribbean Hotel Supplies, Inc., we take pride in our efficient shipping methods and carefully curated packaging to ensure that your orders arrive on time and in perfect condition. We aim to provide transparent and cost-effective shipping services to all our valued customers, catering to your specific needs.
Our shipping costs are calculated based on the weight and dimensions of the package, as well as the delivery location. We work with reliable carriers to offer you the best shipping rates and options to choose from.
We are committed to making your shipping experience seamless and worry-free. For any inquiries regarding our shipping policy, feel free to reach out to our dedicated team.
Return & Exchange Policy
CHSI, Caribbean Hotel Supplies, Inc. is dedicated to ensuring your satisfaction with every purchase. In the event that you are not entirely satisfied with your order, we have a straightforward return and exchange policy in place to address your concerns.
We accept returns and exchanges within 72 hours of the purchase date, provided that the items are unused and in their original packaging. Our goal is to make the return process hassle-free for you, allowing you to shop with confidence.
Should you have any questions or require assistance with a return or exchange, our customer service team is here to support you every step of the way. Your satisfaction is our priority.