​

Effective Date: October 2nd, 2025

Welcome to CHSI – Caribbean Hotel Supplies, Inc. (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website, www.caribbeanhotelsupplies.com (the “Site”), and any purchases of products made through the Site. By accessing or using our Site, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, you should not use our Site.

​

1. Use of the Website

• The Site is intended for business-to-business use by hotels, resorts, restaurants, and other hospitality organizations.

• You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others.

• Unauthorized use of the Site may result in restricted access or termination of your ability to use our services.

​

2. Product Information and Availability

• We strive to provide accurate descriptions, images, and pricing for all products. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

• Product availability is subject to change, and certain items may be discontinued or temporarily out of stock.

• Colors, dimensions, and materials may vary slightly from product images shown on the Site.

​

3. Orders and Payments

• By placing an order, you agree that all information provided is accurate, complete, and up to date.

• All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

• Prices are listed in U.S. Dollars unless otherwise indicated and are exclusive of applicable taxes, duties, and shipping costs.

• Payment must be made in full before the shipment of products, unless prior credit terms have been established in writing.

​

4. Shipping and Delivery

• Shipping terms, carriers, and delivery timelines may vary depending on order size and destination.

• Any delivery dates provided are estimates and not guaranteed. We are not responsible for delays outside our control, including customs, freight, or weather disruptions.

• Risk of loss passes to the customer upon delivery of the goods to the carrier.

​

5. Returns and Claims

• Returns or exchanges may be accepted only if authorized in advance and in accordance with our Return Policy.

• Claims for shortages, damages, or defective products must be reported within 1 days of receipt.

• Products must be returned unused, in their original condition and packaging.

​

6. Intellectual Property

• All content on the Site, including but not limited to text, images, logos, trademarks, and design elements, is the property of CHSI or its licensors.

• You may not reproduce, distribute, modify, or use any of our intellectual property without prior written consent.

​

7. Limitation of Liability

• To the maximum extent permitted by law, CHSI shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our products or website.

• Our liability for any claim related to products purchased is limited to the purchase price of the product.

​

8. Indemnification

You agree to indemnify, defend, and hold harmless CHSI, its officers, employees, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your use of the Site or violation of these Terms.

​

9. Right of Admission and Service

• CHSI reserves the right to refuse service, cancel orders, or restrict access to the Site at its sole discretion.

• ​

10. Governing Law

These Terms shall be governed by and construed under the laws of the Commonwealth of Puerto Rico. Any disputes shall be subject to the exclusive jurisdiction of the courts of Puerto Rico.

​

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. The updated version will be posted on this page with a revised effective date.

​

12. Contact Information

For questions or concerns about these Terms and Conditions, please contact us:

CHSI – Caribbean Hotel Supplies, Inc.
Website: www.caribbeanhotelsupplies.com
Email: chsicaribbean@gmail.com
Phone: 787.831.4192